Terms & Conditions

Welcome to Sun Studios, Cambridge’s premier beauty and tanning salon. Our Terms & Conditions ensure a safe, transparent experience for all clients. By booking or receiving services, you agree to these terms and any additional conditions in our signup/registration form. Our award-winning team, honoured with the Collin Resultime® 5-Star Award, is here to help you shine. Contact us at 01223 411500 or info@sunstudios.co.uk with questions.

Tanning Services

Sun Studios provides Ergoline laydown and stand-up sunbeds compliant with the Sunbeds (Regulation) Act 2010. Clients must complete a skin type assessment and acknowledge UV exposure risks (e.g., skin cancer). Protective eyewear is provided and mandatory. No one under 18 may use sunbeds, and we enforce a “Challenge 21” policy, requiring ID for those appearing under 21. Sunbeds are regularly maintained, with tubes disposed of per COSHH Regulations. Not suitable for pregnant clients or those with photosensitive conditions.

Independent Professional Services

Sun Studios hosts independent professionals who rent our treatment rooms to offer HydraFacial, aesthetics (e.g., dermal fillers, anti-wrinkle injections), podiatry, and hair salon services. These treatments are delivered solely by the respective practitioners, not Sun Studios. While integral to our offerings, Sun Studios is not responsible for the delivery, outcomes, or issues arising from these services. Contact practitioners directly via our Contact Us page.

Booking and Payments

  • Appointments: Book Sun Studios’ tanning services via 01223 411500 or online. Independent professionals manage their own bookings; see their contact details.

  • Cancellations: Provide 24 hours’ notice for Sun Studios’ appointments to avoid a 50% fee. Independent practitioners set their own cancellation policies.

  • Payments: Sun Studios accepts cards and cash for tanning services. Independent professionals handle their own billing, with terms varying by practitioner.

  • Refunds: No refunds for unused tanning sessions; cancellations within 24 hours may qualify for credit. Independent practitioners’ refund policies apply to their services.

Health and Safety

Clients must complete a consultation form before any treatment to assess suitability, including medical history and acknowledgement of UV risk for tanning. Tanning and aesthetics are not suitable for those under 16 (or under 18 without parental consent for aesthetics). Sun Studios and independent professionals use industry-standard protocols. Sun Studios is not liable for issues from undisclosed conditions or failure to follow safety advice.

Privacy

We collect personal data (e.g., name, contact details, health information) via consultation forms and bookings, stored securely in accordance with the UK GDPR. Sun Studios is registered with the ICO. Data is shared only with relevant independent professionals for your treatment. For details, contact info@sunstudios.co.uk.

Lost Property

Sun Studios is not responsible for lost or stolen property, including items left in treatment rooms or common areas. Please secure your belongings during your visit. Found items are held for 30 days before disposal or donation.

Additional Terms

By completing our signup/registration form for tanning or other services, clients agree to additional terms outlined in the form, including specific safety protocols and treatment guidelines. These are available upon request or during consultation.

Accessibility and Location

Located on Cherry Hinton High Street, Cambridge, Sun Studios is wheelchair-accessible with nearby parking and a bus stop nearby. We welcome clients from Cambridge, Newmarket, Ely, and beyond, open Monday–Sunday, 9:00 AM–7:00 PM. Independent professionals’ hours may vary.

Complaints

For issues with Sun Studios’ tanning services, contact us at 01223 411500 or info@sunstudios.co.uk for resolution within 48 hours. For independent professionals’ services, contact the practitioner directly.

Book Your Glow

Thank you for choosing Sun Studios, Cambridge’s “Place to Glow.” Book your tanning or other services at 01223 411500 or online, and let us help you shine brighter!